Is there a training process in place for your team's use of our product? See all integrations. producing in your own country vs producing in the new country, etc? In an ocean of books, videos, programs, how do we navigate to maximize learning? If so, how did you address them? producing in your own country vs producing in the new country, etc? Let's step through regular case interviews and group case interviews at Deloitte in more details. A case study interview, also known as … Try this template: I saw you just [invested in our X product; added Y more users; achieved Z product milestone]. If so, I'll send along more details. Case study interview questions cover a wide range of topics and do not look for a single ‘right’ answer. The 2 case interview styles are Interviewer-led and Interviewee-led cases. 1. You can think about that page as your Consulting Case Interview 101 course. If one of your customers has recently passed along some praise (to you, their account manager, your boss; on an online forum; to another potential customer; etc. To build this library, you'll need case study interview questions that will surface valuable details and insights. This information can be used to introduce the business at the beginning of the case study. I noticed you work with Company Y; do you know if they are having any pain points with these processes? Talk about specific pain points, their struggle to make things work, and what led to the decision to find a solution. Is there anyone else on your team you think we should talk to? Would you give me a quick overview of [company]? To learn more, read about the difference between account management and sales next. Bring a friend or find a partner when you arrive to practice case questions and work through solutions together. For instance, maybe you see a company you sold to 10 months ago just bought eight more seats or upgraded to a new tier. We're committed to your privacy. A strong recommendation will help potential clients be more open to purchasing your product. How many people are on your team? I am an undergrad, majoring in Finance. Could we be doing anything else to keep you happy? You could be asked to describe a time when you were able to overcome obstacles, persuading others to go along with a decision that they had initially resisted. A structured case interview differs from a more traditional case interview in that you are given a substantial information pack and a time limit to consume, digest and present back the information. Research formats of case study interviews. What were they? How many car tire are sold in Canada each year? Just make sure your answer is backed up by sound logic and numbers that make sense. If you have a customer who's seen success with your product, proactively send them this request: Thanks again for your business -- working with you to [solve X, launch Y, take advantage of Z opportunity] has been extremely rewarding, and I'm looking forward to more collaboration in the future. Use these questions to get some background information about the company and its business goals. Case Interview Questions and Answers: Sample question 1. Were you tracking any metrics prior to using our product? Why? These quesitons are often used to test your ability to structure, as well as your ability to think laterallly, make logical links and communicate clearly. What do you think? The interviewer may simply be curious to hear your motivation for choosing to pursue a career with the company Case studies built on targeted interview questions like the examples above will result in a more valuable content marketing asset. III Interview tips. You can use business frameworks (SWOT, Porter's Five forces, etc.) Use lateral thinking and be creative. Case study based interview questions are unique because answering them requires identifying the root causes and developing an action plan based on a logical analysis. Case Study Interview Questions About Willingness to Make Referrals. No matter how old you are, interviews can be scary. hbspt.cta._relativeUrls=true;hbspt.cta.load(53, 'c8b99d8e-f33b-4eba-9269-cc5384ce5d8f', {}); Originally published Jan 30, 2019 5:00:00 PM, updated February 04 2021, 100 Case Study Interview Questions [Updated for 2021], difference between account management and sales, What Is An Account Development Manager? Are there multiple departments or teams using our product? How are our companies aligned (mission, strategy, culture, etc.)? This company has improved sales but experienced a decrease in revenue. Step 1: Describe the problem your customer or client had. A strong recommendation will help potential clients be more open to purchasing your product. Why? During the interview, the interviewer wants to find out more about you and how you would fit in the company. How would you turn this company around? Also includes a comprehensive list of case book PDFs to download, and two case interview example videos. Provide your reasoning for your recommendation(s). For more information, check out our privacy policy. They help you earn a prospect's trust, show them what life would be like as your customer, and validate that your product or service works. What are the risks and benefits to consider i.e. Ask these questions to learn more. 10 Critical Case Study Interview Questions (and One Helpful Bonus Question) Your case study interview should be a conversation, not an interrogation. Does your company participate in any partner or referral programs? This problem is intimidating for most clients due to potential high costs and a fear of the unknown. In machine learning case study interviews, the interviewer … How would you advise this client. But the timing and the organization of them can be confusing. How long has your company been in business? Free and premium plans, Content management system software. Practice interviewing with different use cases. By using our product can you measure any increases in revenue or growth? What is the long-term impact of using our product? or mind mapping to support your analysis and answers, as long as it makes sense. Does your answer make sense? How has our product impacted your success? Interview Questions. What are the biggest challenges on the horizon for your industry? What was your team's process prior to using our product? How much beer is consumed in the city of New York on Fridays? What types of goals or tasks are you using the product to accomplish? Thus, it is important to prepare in advance. Can this company be turned arounds? Have you ever talked about our product to any of your clients or peers? Do you think the investment in our product was worthwhile? Would you describe a few of the reasons you decided to buy our product? Have you used our customer support resources? This case study will include a blurb about your company and a link to your homepage (which hopefully will make your SEO team happy!). What is your advice for other teams or companies who are tackling problems similar to those you had before you purchased our product? Written by Brittany Fuller What was the worst part of your process before you started using our product? Types of Case Interview Questions Most questions in case interviews belong to one of these 8 types: Framework /issue tree questions; Market-sizing and guesstimate questions; Valuation questions; Brain teaser questions; Chart insight questions; Value proposition questions; Information questions; Math problems; Solution-finding questions Enhance your case study with quotable soundbites from the customer. Were there any costs associated with the process prior to using our product? Case studies and testimonials are useful to have on hand. A new Eddie Bauer Store is being opened up in London. Is there anything about the product you would like to see changed or improved? It should be a lightweight process -- [I, a product marketer] will ask you roughly [10, 15, 20] questions via email or phone about your experience and results. Ask the customer if they'd recommend your product to others. Prepared questions help you hit all the important points, but before every case study interview, review these template questions and customize them for the particular use case. Free and premium plans, Sales CRM software. Are you interested in working with us to produce additional marketing content? When we coach candidates 1:1, we focus on the differences in great detail – but that’s not the point of this article. Your team? Easy case, with one Estimation, one Quantitative Analysis, and one Chart Interpretation questions within. Are You Truly Prepared for the Job Search? Ask the customer if they'd recommend your product to others. Case Interview Prep – Study Plan. What factors did the customer consider before choosing your solution? Take time to think before you answer the question. Case Interview preparation is a long and tough process. What were the major pain points of your process prior to using our product? A case interview is a type of job interview in which the candidate must analyze and solve a problematic business scenario (“case study”). Peer-to-Peer Case Study Hour. Since its revenue is dropping, the company has proposed to sell food at its stores. Were there any concerns about how your customers would be impacted by using our product? Within both case styles, there can be a mixture of case interview types. The following list of 100 case study interview questions will help you build a narrative using the "Problem - Agitate - Solve" method. What are your goals for the next three months? Review questions an interviewer may ask. However, a competitor begins selling a very similar product which incorporates state of the art technology. Use these prompts to get started and add more specific case study interview questions for your business or products. Many market sizing questions revolve around issues being faced by an organization or industry. How would you describe your process in one sentence prior to using our product? Are you likely to or have you recommended our product to a friend or colleague? Marketing Case Study Interview Questions. What will it take for you and your team to get the most value out of our product? Do you know someone in X industry who has similar problems to the ones you had prior to using our product? 7. Case interview is a job interview where in which, ... Or, grab a friend and start a joint study session. Questions are typically related to problems faced by the company ... Like many interview processes, the product management case study interview is far from perfect. Competing for Jobs with the Best of the Best, Recession-Proof Job Search Strategies for New College Grads. What would this mean to you? Make sure you know your math. Did our product replace a similar tool or is this the first time your team is using a product like this? In their sample case interview, Davis and Dan demonstrate how to approach the business problem. For example, was this decision motivated by a company-wide vision? How do other companies in this industry solve the problems you had before you purchased our product? You have written the perfect CV and cover letter and now you are only one step away from securing your dream apprenticeship at the interview. @Bamariefuller. Go back and carefully check your work and provide a new answer. You have been assigned to advise a company with a large Western European market. How many light bulbs are there in the United States? My team is actually in the process of building out our library of case studies, and I'd love to include your story. What did you say? Marketing automation software. What would be your approach for introducing a product into a foreign market? These email templates will come in handy. Bases on your review fo the company's financial statements, what problems can you identify? Identity is the set of characteristics persons recognize as belonging uniquely to themselves. How long had you been looking for a solution to this problem? What was the buying process like? How many different people at your company use our product? Follow these steps to write a winning case history outline, then use the case study interview questions to flesh out each section. What is the most important problem the company is facing? Almost certainly there will be too much information and too little time to read it all. I noticed your team is currently doing XYZ with our product; tell me more about how that helps your business. Research the framework of case study interviews. In the beginning, you had XYZ concerns; how do you feel about them now? You have been assigned to work with a small company that manufactures a popular product. How do you determine the weight of a blue whale without using a scale? Usual interviews comprise of aptitude tests but in case study interviews, a case study is given for assessing the candidate’s qualities. What is your favorite feature or part of our product? Most materials floating around are quite good, at least in terms of substance. But if we could tell you how to ace your consulting case interview in just one page, Bain, BCG, McKinsey, and other top consulting firms would give out a lot more offers than they do every year. Instead, the format gives the interviewers a look at how you respond spontaneously while applying problem-solving skills to create a solution to the business challenge presented. What would you advise your client to do? In the following case interview example, Davis Nguyen, founder of My Consulting Offer, talks with Dan, an MCO coach and former BCG consultant and interviewer.Their discussion of BCG’s GenCo case is broken into 4 parts of the case interview.. Were there any high-level initiatives or goals that prompted the decision to buy? How has your perception of the product changed since you've become a customer? How would you recommend the company address this problem? Strengthen your case studies with these 5 free templates. This case study illustrates a person from African American identity who is from a different race, culture, socio-economic status, gender and age group. Please provide the total weight of a fully loaded Jumbo Jet at the time of take off. If given a pen and paper, take notes and write down key information. Below are some common standard case interview questions that provide great practice for case interviews. Are there any team members who you think might not be the biggest fans of our product or who might need more training? Are there any initiatives that you personally would like to achieve that our product or team can help with? Are there any metrics or KPIs you track with our product? There isn't always just one right answer. We're looking for successful companies using [product] to solve interesting challenges, and your team immediately came to mind. The career center is providing space and resources for you to practice your case interviewing skills. Why didn't you buy our product or a similar product earlier? ), then send them a version of this email: Thanks for the great feedback -- I'm really glad to hear [product] is working well for you and that [customer company name] is getting the results you're looking for. Would you share some details about how your team implemented our product? Types of Case Interview Questions Most case interview questions do not have one "right" answer—there may be more than one acceptable way to manage the situation. What do you love about your job? Are you open to being featured? For example, does anyone stick out as a "power user" or product expert on your team? What have people been saying about our product since they've started using it? Is there anything we can do to improve our product or process for working together in the future. See if there are any individuals at the customer's company who are advocates for your product. Will Going Back to School Help Your Career? Ask additional questions if you feel you are missing information. How many golf balls will fit in the Empire State Building? This will highlight the business needs they had to fulfill. Why? Ask about the impact your product or solution has had on the customer's employees, teams, metrics, and goals. Premium plans, Connect your favorite apps to HubSpot. What is your advice to others who might be considering our product? If so, what is it? You are working directly with a company's management team. Consider creating a library of customer stories your sales team can use to share targeted and relevant content with your prospects via your website and sales proposals. How would you go about deciding? Either way, thank you again, and I look forward to getting more updates on your progress. HubSpot uses the information you provide to us to contact you about our relevant content, products, and services. Come prepared, let your customer tell their story from their perspective, and watch those leads turn hot with your brand new case study. [Name of your company] is building a library of case studies to include on our site. It is used to simulate the situation on-the-job and to find out if the respective candidate meets the necessary analytical and communications skills required for the profession. Have you checked out any of our support content or training resources recently? All business problems can be reduced to one of these case types and each type of case can be solved by using generic frameworks. The focus of a case-study interview may vary, and you’ll need to be prepared to participate in whatever discussion the interviewer has in mind. Education Details: Marketing Case Study Interview Questions.Education Details: The Ultimate Guide to Marketing Interview Questions From .Education Details: 14 Interview Questions to Ask Marketing Job Candidates Case-Style Interview Questions 1. How many photocopies are taken in the United Kingdom each year? Do you think you will buy more, less, or about the same amount of our product next year? As a result, it is contemplating store closings. What steps would you take to help this company achieve its objective? It is organizing a project designed to significantly increase revenue. Who were the decision makers from your team that were involved in the buying process? What will you need from us in the future? Question on the Case Study Interview: I just found your videos recently and felt that your videos are really helpful. Asking good questions is the key. While many of the sample case questions are from the McKinsey interview, they are equally applicable for Boston Consulting Group, Bain or any of the other top consulting firms. Today, we will focus on 6 types of consulting case interview frameworks. For example, you might be asked to describe ways you have been able to make an impact in a team environment. The answers to these questions will help potential customers through their own decision-making process. But in addition, you will also be asked to complete a group case interview. How long have you been using our product? What is the feature or part of our product that you or your team use most frequently? Is there anything we can do to help you and your team meet your goals? Clearly, they're happy with the solution. For example, you may be asked how to determine how big the market might be for a new type of tennis ball. Learn which products, tools, and processes the customer used before purchasing your product. Feedback is the breakfast of champions. Here are useful rules of thumb to follow: Show your motivation. You may unsubscribe from these communications at any time. Case interview topics Several self-proclaimed consulting gurus have made fortunes out of creating notionally comprehensive lists of a dozen or so case types and then selling a ready-made recipes for each - apparently able to solve all instance of each case type. I will be having case interviews with XXXX and XXXXX in December. About how long does it take a new team member to get up to speed with our product? How does our product help your team or company achieve its objectives? What advice do you have for this company? Make mental calculations quickly by making sensible estimates and rounding numbers up or down. Take in information quickly and remember what you hear. Were there any other advantages you discovered after using the product more regularly? A case interview, also called a case study interview, is an interview in which the job candidate is provided a business dilemma or problem a particular company is facing. What were the criteria you used when making the decision to buy our product? Who from your company was involved in implementing our product? I'd love to share your story using [product] with the world -- I think it's a great example of how our product + a dedicated team and a good strategy can achieve awesome results. In Case Interviews, interviewers tend to not mention important figures and details. You have been assigned to consult a shoe retailer with stores throughout the nation. Did you notice anything exceptional or any points of friction? They include one case interview and one behavioural interview, like in the first round. Free and premium plans, Customer service software. Which ones? Before you can start putting together your case study, you need to ask your customer's permission. Did you have to make any changes you weren't anticipating once you became a customer? Congratulations! Company ABC is struggling, should it be restructured? Is your company revenue available? Are there other members of your team who might have feedback for us? Company management wants to open the Chinese market. 5 Common Apprenticeship Interview Questions + Case Study. Study what a company is looking for in an applicant. Your team's success? If so, what does it look like? How many people sell AMWAY products in the United States? In any case, thank you again for the chance to work with you, and I hope you have a great week. What was the most obvious advantage you felt our product offered during the sales process? How do you measure the value our product provides? How do other companies in this industry solve the problems you had before you purchased our product? What are the growth plans for your company this year? Discuss all the marketing issues regarding the opening of this new location. Were there any "dealbreakers" involved in your decision to become a customer? "Draw a funnel on the whiteboard showing 10,000 visitors, 500 leads, 50 opportunities, and 10 new … What other challenges were you and your team experiencing prior to using our product? Do you have any overall feedback or advice for us as a company? Happy to provide more details if you're potentially interested. Every interview is an opportunity to show your skills and motivation for the role. Has the customer found success with your product? What would you say if we told you our product would soon be unavailable? The objective of conducting a case study interview is not to find out if you have got the ‘right answer’ but rather to evaluate how you are thinking and what approach you use to come to the solution. 3. Have you thought about using our product for a new use case with your team or at your company? Case Interview 101 – an introduction video from MConsulting Prep. You can openly clear out your doubts by sharing and will have an advantage of mutual sharing of knowledge. What are they? When answering case study interview questions, you will have to identify the most important issues, analyze the problem, develop an action plan, and provide recommendations. What are their roles? A large chain of retail clothing stores is struggling with profitability. At minimum you'll need to perform some basic arithmetic or mathematical calculations. Sometimes, when I practiced cases, I was amazed Are you open to [customer company name] being featured? Can I send you a referral kit as a thank-you for making a referral and give you the tools to refer someone to us? How has our product impacted your core metrics? If you're answer doesn't make sense, chances are you've made a bad assumpation, estimate or calculation. How would you like to use our product to meet those challenges and goals? Were there any internal risks or additional costs involved with implementing our product? How do your role and team fit into the company and its goals? How likely are you to recommend our product to a friend or client? You can also find potential case study customers by usage or product data. Are there any additional team members you consider to be advocates for our product? The firm has assigned you to consult a company intending to drop a product or expand into new markets in order to increase revenue. A toy company has been experiencing decline sales for the last two seasons. Case Study Interview Questions and Answers: Developing a New Product; Similar to new markets, companies need to develop new products in order to grow. Identify the three main problems it's facing. By using our product can you measure any improvements in productivity or time savings? Commercial awareness can be very important to answering market sizing questions. They … If so, do you have any feedback from your experience? Explain how you'd advise this client? What would be your approach for introducing a product into a foreign market? Overall, good to practice and to get a feel for case interview dynamics; You can’t see the Exhibit the candidate is shown, but you can find it in this link provided by Yale SOM Consulting Club (go to page 9) How do you and your team currently use the product? By using our product can you measure any reduced costs? You're consulting with a large pharmacy with stores in multiple states. Can you think of any use cases your customers might have for our product? How can we help you meet your long-term goals? Stay up to date with the latest marketing, sales, and service tips and news.