Weird as nothing changed in the setup since yesterday when it was working fine. Most Common Philips Hue Problems & How to Easily Fix Them. The only Philips hue features that require internet are using hue away from home using geofencing. -Attempted factory resetting hue bridge. It is a leader in many areas, including home appliance, technology and healthcare products It’s a company driven by innovation, for example, it was the first to sell audio cassettes, CD or Blu-ray They also are pioneers in a lot of others products, I’m thinking about the Ambili… Hue Zero help. I will might need to hard reset the bridge (if that is possible) and set it up again as a new one? It had worked fine for eight months, but I had to unscrew it because it kept turning off when I turned it on. I have disabled and reconnected several times with no success. I was able to tell Alexa to turn the individual rooms on with no problem until this last week. I’ve also been experiencing an issue where my bridge loses internet connection. I have multiple Alexa devices (Amazon & Sonos). It only shows unable to connect. Any ideas on what I can do to fix these issues? Can’t ‘link hue to alexa.’ Once you’ve gone thru the ‘set up’ of the lights and are stuck on the ‘linking,’ press the big button on the hub and say ‘alexa find devices.’ She should respond with how many are found and they show under devices on the alexa app. If you wish to hide the lights so you cannot see them as they are perhaps distracting depending on the location of your bridge, then they could be covered with wire tape to block the light. Well, this could be due to a problem with the settings. 5. Issue #2 – Philips Hue Lights Unreachable. Also make sure the bulbs are near each other for them to receive signals from other bulbs and the Hue Bridge. I have created a group called “iving room lights”but it will not allow me to control the lights when I attempt to switch them on together either by voice or via the app, it’s as though it’s not recognised. It my bulb faulty? (The bridge is hardwired into my router.). The goal. Internet light is completely off. Thanks for the tip. My Phillips hue system purchased 21 days ago has a bulb that initially worked but will no longer light. Make sure your router is connected and that there is an active internet connection. The only option I have not tried is entering the Serial #. Then release the button and check your bridge if it functions well by connecting all your lights with the bridge again. Reset the dimmer with the setup button in the back (hold 15 seconds), then reset bulbs by holding the dimmer close and holding down the ON and OFF buttons simultaneously … I cant Find support information ANYWHERE on this subject!! This doesn’t quite work out of the box because sunrise and sunset times subtly change every day. This happened when I went from an LG G6 phone to the Pixel 2 XL. (On, Off, etc) however the app is not physically turning the lights on or off even though it is reporting that it is. I have over 20 bulbs and have never had this happen. is my strip damaged? Also i am unable to connect with the hue through the Hue app. Hello, I installed 10 hue light strip plus throughout my kitchen, and had to shorten one of the strips. Plug the Hue Bridge into a power socket and hook it up to your router via ethernet cable. paired the first tradfri switch to the hue box ( through hue essentials app) There is no way to turn off these lights, so if all is active and working the should be all on. Give your timer a name at the top. Hi, just installed 4 Phillips Hue BR30 Flood bulbs and they are strobing. Start off by opening up the Hue app on your smartphone and tapping the “Routines” tab down at the bottom of the screen. The Phillips Hue starter kit comes with a bridge and 3 bulbs. Seems that network changes or other network issues cause Alexa to forget the connection to the Hue bridge, even if the devices are still listed in the app as unresponsive. The Philips Hue Bridge is still the heart of our system and will allow you to make full use of all the Philips Hue features and benefits. Read our full guide here – How to Fix Unreachable Hue Bulbs. II looked to see if it was something through that app IFTTT but we don’t have anything on there doing anything with the lights? 2. Same light flickering on another outlet. This was working this morning at 6:30am and now at 3:15pm it does not work at all. Wait for some few seconds and connect them again. My Hue bridge is connected and all lights are a constant blue. You need a dimmer designed for the very low current draw of LEDs. With the Philips Hue Bridge you can check if you have forgotten to switch your lights off before you left home, and switch them on if you are working late. It works on my tablet though. If it does not stop flashing then ensure your router is connected to the internet. Hasn’t stopped. Cookies help us deliver our Services. At least one Philips Hue Hub and one light bulbalready set up. I bought two 4-pack hue White A19 bulbs from Best Buy to connect to the Philips Hue bridge and colored lights starter pack I received for Christmas. What else can I try? 2. It is in a lamp with no dimmer. Pick Philips Hue from the next screen, and you can connect your bulbs. I have 20 Philips Hue Lights and now I cannot use them properly. do I need a new strip or is there a fix to this? Go to the app and click on the “settings” section. 2. Disable the Philips hue skill and later reactivate it with the use of Alexa app. Found any help for this? I have a lantern in the kitchen with light strips around, they are powered by the mains, are picked up by the bridge and the app, however will not change colour like the other strips lights other on my center isle and upper level units.