You have to apply online and then wait for them to email you. To get a pre-paid return label, the first step is to sign in to your Member profile on Nike.com. Sale of items through this website is carried out under the ZARA name by Zara UK Limited, a UK company with registered offices at Lumina House, 89 New Bond Street, London W1S 1DA, Company registration number 2245999, with VAT No. Use them to send and return parcels – our Print In-Store devices mean you don’t even need to book online. Due to temporary, limited capacity at certain Zara stores, we strongly recommend using the “Drop Point” option to avoid longer than normal wait times. Nike Members can also start a return within the Nike App—just tap the profile icon and head to your Orders tab. If you decide to request an exchange from Zara.com, access your order and select the item you wish to return and the size you would like to exchange it for. Click here to see the special actions related to COVID-19. You can contact the Zara by web chat or by dialing the Customer Service Number of the Zara. It offers flexibility for those who need to get their parcels dispatched quickly with minimum hassle. Take your parcel to any of our 11,500 branches across the UK. You can easily drop off and collect your parcels at a wide range of stores offering this service, including ASDA, The Co-operative, Costcutter, Nisa and more. You can return the product within 30 days from the date of purchase. If you prefer to drop off your parcel rather than waiting in to have it collected from you, simply book a drop-off service. toyou revolves around you. Delivery Times to the US Extended by 90 Minutes on 13 February, Severe snow conditions in Germany, Netherlands and Great Britain, UPS is open for business: Service impacts related to Coronavirus. Use the map search above to find your nearest CollectPlus drop off / collection point. How will Brexit affect my returns? Find a convenient UPS drop off point to ship and collect your packages. How to return in-store: You can return and exchange your items at a Zara store, as long as the store is from the same region where the item was bought. You only have to present the purchase receipt along with the items you wish to return. Returning from UK – many drop off points are operating at a reduced capacity, please call ahead to check with your local point before leaving your home. Do you want to return your shopping? Exchanges and returns at Zara.com are free of charge when using their return methods. Zara store. COVID 19 - Due to current circumstances, please expect there could be delays with your return being processed as well as shop closures. Take your parcel to any of our 11,500 branches across the UK. There are  possible matches for the search criteria you entered. Then Zara will confirm your return and will send you an invoice label. Postnord or Bring will provide you with a drop-off receipt to track your parcel's progress. Drop them off at a staffed FedEx drop-off location. Your customers can return FedEx Ground PRP shipments in one of the following ways: Go online to FedEx Ground Return Package Pickup to schedule a pickup. Need to find your nearest drop-off point? Zara store. How do I return a UK order CollectPlus? thanks Our locations offer shipping, packing, mailing, and other business services, that work with your schedule to make shipping easier. Attach the self-adhesive Postnord or Bring address label to your parcel and leave the package in any convenient Postnord or Bring parcel shop, find the closest one at Postnord or Bring website. Note: Locations, hours of operation, and collection times may change periodically. But are they just hopeless, and am I better off accepting that I will have to take a lunchhour to find a store and return in person? Special terms and conditions for exchanges and returns of certain items: Terms and Conditions of Use of the Gift Video. Yodel offers a comprehensive UK returns services including collect from home and return via a local CollectPlus Point. Zara UK’s financial year had started on a negative note, the results said, with the recession and poor consumer confidence leading to a drop off in shoppers. Zara shopper jailed and handed lifetime ban for tricking retailer's returns policy The woman would routinely buy clothes, take the tags off, and … Once you have filled out the necessary information online, you will be provided with a unique code in a confirmation email. Step two: Please remember that exchanges and returns can only be done in the same country/region where the items were bought. CollectPlus have thousands of parcel stores across the UK. Here's how the service works in four easy steps: Step one: Package your parcel and attach your toyou return label. Simply take your returns to your local Asda store next time you're doing your shopping and drop them off there. Your local shop for sending, collecting and returning parcels We have more than 5,000 ParcelShops across the UK, based in corner shops, fuel stations and independent businesses. Click here to see the special actions related to COVID-19.. To exchange or return any purchase made in our stores, it is vital that you show the paper receipt.You can also display this using the Zara app. You have up to 90 days to start your return from the moment your Gymshark order is delivered. (For example, you won't be able to return or exchange something that was bought from Zara International.) I drop the parcels off at the post office without speaking to the post office staff and they process the returns the same day once they are less busy (it's a method Royal Mail introduced to reduce queueing etc.). Copyright ©1994- 2021 United Parcel Service of America, Inc. All rights reserved. A government issued photo ID is required when shipping or collecting a package at a UPS Customer Centre. Enquire today. Drop-off points for returns. To exchange or return any purchase made in our stores, it is vital that you show the paper receipt. SIGN IN. Error: Please select a location and try again. Choose the best option for your customers. Find your nearest branch. The credit will be paid using the original payment method used for the purchase. Remarkable services that go beyond shipping and tracking to help you expand your business. You can find your most convenient drop-off points for DPD, … Zara UK said that despite an improvement in trade, the economic situation remained “difficult” and the company expected trade to remain volatile throughout the year. For Returns, Generate your pre-paid return label here Seal up your package, print out & stick your return label on top, then drop the package off at your local post office or post box. First, you have to register or request a return at the “Official Site” of Zara. I’ve worked in retail for a high street brand for 6 years and all I can say is ZARA need to step up their customer service, have some accountability because you’re letting your customers down! * * Except for returns of orders paid for by Payment on Delivery at home or a drop point, for which you can request a home collection. As for your ‘Customer Service’ Team give them some coffee, additional training and listen to your customers. In response to the POP questions; I used the Drop and Go service. Despite offering free returns, Zara don't put a return label in the box. The retailer does not need to be listed to enable you to return an item to them. Many have handy self-service machines that accept parcel returns too. Zara Return Policy. You can return your order at any Zara store in the same market/region where you made the purchase. Drop off services are offered by Collect Plus, Hermes, UPS, DPD and Parcelforce. Product search Search Click enter to go to the search tool. HELP Cart (0). Select one to continue or search again. Post Office makes returning unwanted items quick, simple and safe. Attach that label along with the receipt and originally packed product. Visit a Zara store that has the same department that the item belongs to, with your receipt, and hand over the original to receive the new one.